SkinidentUSA
RESPONSIVE WEB UX/UI Design
About the Project
The ASK
Business: SkinIdent USA, a pioneering skincare brand newly introduced to the US from Germany, needed a user-friendly e-commerce website design.
Request: Develop a system that lets customers easily contact an esthetician for personalized product recommendations. Meet the market's demand for quick understanding, shopping, and ordering processes, while adapting the brand's German identity for a new American audience.
THE SOLUTION
Above-the-fold CTA for the skincare consultation form to provide personalized recommendations
A unique brand identity that married the German original with American appeal, creating a compelling visual and cultural connection.
Messaging framework to explain "skin identical" products and value
Optimized the user journey for effortless exploration and purchase, ensuring a smooth and intuitive navigation experience.
THE RESULT
Achieved a +122% y/y conversion rate on SkinIdent USA's new website, indicating significant improvement in customer acquisition
Recorded an impressive average time on page of 64 seconds, signaling strong customer engagement and interest.
Received extremely positive feedback from the client, who was satisfied with the professional and functional website that effectively introduced their new products and partnership.